Order Processing
We process orders within 1 to 2 business days after confirmation. Orders placed on weekends or holidays are processed the next working day. You will receive a notification once your order is shipped.
Payment
We only accept Cash on Delivery (COD). Payment is made in cash upon delivery. No advance or digital payments are accepted.
Delivery Timeframes
Estimated delivery times from the date of dispatch:
- Local deliveries: 3 to 5 business days
- Remote or rural locations: 5 to 8 business days
- International deliveries: 7 to 15 business days depending on destination and customs
Delivery times may vary due to external factors such as courier delays or weather conditions.
Shipping Charges
Shipping fees, if any, will be communicated at the time of order confirmation. Free shipping promotions may apply occasionally.
Order Tracking
Tracking information will be provided when available. If you do not receive tracking details, contact us at [email protected] for updates.
Missed or Failed Deliveries
If delivery attempts fail, couriers may try redelivery or leave a notice. Returned packages due to failed deliveries can be reshipped upon request; additional charges may apply.
Damaged or Incorrect Orders
Report any damaged or incorrect items within 2 business days of receipt by emailing [email protected] with photos and order details. We will address the issue promptly.
Packaging
We ensure secure packaging to protect your order during transit. Inspect your package before accepting delivery.
Contact
For shipping inquiries, reach us at [email protected].